This book points out that marketing is:
- really the only non-outsourceable thing that our firms do, and
- the only thing we don't currently understand very well.
It next corrects that lack of understanding with a clear, complete model of marketing - one that connects with most of the other functions of our companies.
This book then introduces us to the ways that we can manage this critical function with already well-understood tools. It is a whole new way to look at not just marketing but our entire business.
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